Claim Representative Trainee, Outside Property - Alexandria/Metro DC area Job
Location: Chantilly Virginia
Description: Travelers is presently looking of Claim Representative Trainee, Outside Property - Alexandria/Metro DC area Job right now, this occupation will be placed in Virginia. For detail informations about this occupation opportunity please give attention to these descriptions. Solid reputation, passionate people and endless opportunities.
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
SUMMARY:
Investigate, evaluate, negotiate and res! olve claims on losses of lesser value and complexity. Complete! formal training program for consideration of advancement to claim representative position.Differences in settlement authority would be based on local discretion and product line guidelines.
Provide outstanding customer service.
PRIMARY DUTIES AND RESPONSIBILITIES:
Participate in on-going training sessions for specific line of business.
Provide voice-to-voice contact within 24 hours of first report. Obtain facts from insurers, injured workers, claimants, agents, witnesses, attorneys and/or underwriters. Maintain contact throughout the life of the file, as needed.
Determine coverage/ compensability, facts of loss and degree of liability/exposure.
Work closely with Unit Manager or mentor to promptly resolve claim issues.
Refer claims as appropriate, based on exposure and established guidelines.
Maintain quality claim files in accordance with appropriate best practices, recognize and implement alternate means! of resolution.
Provide customer service contact to give, receive or exchange information
EDUCATION/COURSE OF STUDY:
College degree or equivalent business experience preferred.
COMPUTER SKILLS:
Solid keyboard and PC skills, with experience in Word and Excel.
Proficient use of technology; including, Microsoft Word, Excel, e-mail, Web-enabled applications, and database software.
OTHER:
A general understanding of insurance.
Solid interpersonal and customer service skills.
Team focus.
Results orientation.
Flexibility and willingness to work early evening hours with some weekend hours.
Executes plan to effectively and efficiently manage workload through planning, prioritizing, organizing and attention to detail.
Strong decision making skills
Demonstrated strong written, verbal and interpersonal communication skills including the ability to convey and receive information effective! ly.
File Management
Technical
Customer Focus
Relat! ionship Management
Technology
Leadership In A Matrix Environment
Influence
Strategic Thinker
Creativity
Initiative
Collaboration
Communication
Trend Analysis
For Property Positions only:
This position requires the individual to access and inspect all areas of a dwelling or structure which is physically demanding requiring the ability to carry, set up and climb a ladder weighing approximately 38 to 49 pounds with a safety weight rating of up to 300 pounds (safety weight rating is the amount of weight the ladder can safely carry and includes weight of the individual and up to16 pounds of standard equipment), walk on roofs,and enter tight spaces (such as attic staircases and entries, crawl spaces, etc.). While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of ! the position.
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Job Category : Claim
Job ID: 811792
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If you were eligible to this occupation, please email us your resume, with salary requirements and a resume to Travelers.
If you interested on this occupation just click on the Apply button, you will be redirected to the official website
This occupation starts available on: Sun, 09 Feb 2014 17:36:56 GMT
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