Default Payment Specialist I
Location: Virginia Beach Virginia
Description: LoanCare Servicing Operations is in need of Default Payment Specialist I right now, this position will be placed in Virginia. More details about this position opportunity please give attention to these descriptions. -
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Description
JOB SUMMARY
The Default Payment Specialist I position will report to the Foreclosure Supervisor. The incumbent is responsible for reviewing all payment requests for accuracy and confirm they are in compliance with state laws, investor and agency guidelines. Our goal is to ensure payments are made in a timely manner thereby reducing the number of payments made for unrecoverable expenses such as late fees, attorney fees, interest and penalties that could result in the filing of a lien or even the fi! ling of a foreclosure action by a Homeowner or Condominium Ass! ociation..
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Open and sort incoming mail
- Process payments received from all sources: mail, emails, intercoms from foreclosing attorney network, vendor website
- Review all backup submitted in support of special assessments or past due assessments charged
- Correspond with 3rd party vendor regarding HOA status and contact information
- Update spreadsheets/ steps in LPS Desktop/ tasks as needed
- Identify loan numbers for payments received with no loan number, incorrect loan number, prior servicer loan number or client loan number
- Ensure Loan Indicators are placed FHA loans post foreclosure sale to indicate HOA status
- Cut checks from the system of record and notate the loan accordingly
- Scan copy of statement, copy of check overnight slip if applicable into FileOnQ
- Make calls to utility companies/ HOA Associations to request current statements! and W-9 for payment, demand for payment, estoppel, cancel services post foreclosure sale or transfer services into LoanCare’s name/address
- Process payee code request forms
- Prepare overnight slips within UPS website
- Work closely with Cash department
- Meet departmental standards for processing time and accuracy
- Perform all other responsibilities as assigned
- Consistently comply with all company guidelines and policies
- All other duties as assigned
MINIMUM QUALIFICATIONS
- High school diploma with some college or the combination of equivalent work experience, knowledge, skills and abilities related to the position requirements
- Strong professional and interpersonal communication skills verbally and through written electronic correspondence
- Advanced multi-tasking and organizational skills with strong attention to detail
- PC skills including ! (but not limited to) advanced Word, Excel, Access, Internet, MSP (LPS/Fi! delity) application skills
- Proven ability to prioritize workflow during high volumes and within critical time frame
- Self-starter who is able to work in a fast paced environment
- Ability to meet strict deadlines and take direction from more senior paralegals and attorneys
- Proven ability to prioritize workflow during high volumes and within critical time frame
- Self starter who is able to work in a fast paced, multi faceted environment
- Previous title work experience recommended
- Previous experience in monitoring activity of multiple accounts assigned to outside counsel
Job
:
Operations All Other
Primary Location
:
VA - Virginia Beach
Organization
:
LoanCare Servicing Operations
Job Posting
:
Jan 8, 2014, 9:04:30 AM
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If you were ! eligible to this position, please email us your resume, with salary requirements and a resume to LoanCare Servicing Operations.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Wed, 08 Jan 2014 17:33:25 GMT