Benefits Analyst I NC50631701
Location: Fairfax, Virginia
Description: Serco is currently seeking to employ Benefits Analyst I NC50631701 right now, this position will be ordered in Virginia. Further informations about this position opportunity kindly see the descriptions. Company:
Serco Inc. is a leading provider of professional, technology and management services focused on the federal government. We advise, design, integrate and deliver solutio! ns that transform how clients achieve their missions. Our customer-first approach, robust portfolio of services and global experience enable us to respond with solutions that achieve outcomes with value. Headquartered in Reston, VA, Serco Inc. has approximately 9,000 employees with an annual revenue of $1.5 billion and is part of a $6.6 billion global business that helps transform government and public services around the world. Serco recognizes that our employees are our most valuable asset. Our successes directly relate to our employees. At Serco, we listen, respect and support our employees and through continuous training, development and information-sharing, we advance talent internally, enhancing career growth and progression which enables not only our employees to excel but enables our customers to excel as well. Our employees personally can make a difference. It is not just a job at Serco; at Serco, we offer career opportunities. We invite you to become part of our d! ynamic team. Serco is an equal opportunity/affirmative action ! employer committed to diversifying its workforce (M/F/D/V).
Functional Area:
Business Process Outsourcing
Department:
Our business unit provides support in three major areas: business process services, where we perform the actual function that the process is related to; business process related software, that helps us manage the various components, the systems associated with the software in the process; and then there is a businessprocess management which is used to help design and track the performance of the specific business process. The business units work supports primarily the Department of Homeland Security, the Department of State, and the U.S. Patent and Trademark Office. We support our clients with a work force of over 2600 Serco and Serco subcontractor employees and provide mission critical support services that primarily support Immigration, Visa Processing and Commerce.
Job Description:
Researc! hes, analyzes, evaluates, and administers corporate benefit programs. Monitors benefit trends in the business environment. May r a bachelor's degree in a related area and 0-3 years of experience field or in a related area. Has knowledge of commonly-used con practices and procedures. Relies on instructions and pre-es ed guidelines to perform the functions of the job. Works under immediat vision. Primary job functions do not typicallyrequire exercising in nt judgment. Typically reports to a manager.-Death Benefits Analyst Pos ition Summary
This position supports the Federal Retirement Thrift Investment Board (FRTIB) in the administration of the Thrift Savings Plan (TSP) Death Bene fits Processing Unit. The TSP is a retirement savings and investment plan for F ederal employees and members of the uniformed services, including the Ready Res erve. It was established by Congress in the Federal Employees' Retirement Syste m Act of 1986 and offers the same types of savings ! and tax benefits that many p rivate corporations offer their employees ! under 401(k) plans.
Analysts are re sponsible for processing designation of beneficiary forms submitted by the part icipant for both civilian federal employees and members of the uniformed servic e in accordance with the Code of Federal Regulations (CFR), and FRTIB policies and guidelines. Analysts determine the beneficiary of a TSP participant accoun t. Analysts identify any deficiencies in the designation of beneficiary form(s) , identify the designated beneficiary(ies), update the participant account(s) a nd notify the participant of the account's beneficiary status. Analysts work un der the direction of a Team Lead.
Position Responsibilities/Job Description
1. Conduct research on applications for TSP participant accounts to ensure all relevant and required information is obtained and the correct beneficiary deter mination is made. This research involves utilizing computer systems, the Code of Federal Regulations, FRTIB policies and guidelines,! and procedural manuals.
2. Determine the beneficiary of the TSP participant account based upon the inf ormation obtained from various computer systems and legal sources.
3. Resolve any information deficiencies required to process the designation of beneficiary form. Written correspondence and telephone contact may be necessary to complet e a claim.
4. Accurate data entry and attention to detail, in accordance with the CFR and Federal guidelines is required.
5. Provide timely, responsive custo mer service to inquiries from various sources such as participants, legal repre sentatives, and government agencies.
6. Evaluate existing procedures and recom mend updates and enhancements to computer applications, procedures and processe s.
Required Skills
1. Strong analytical, problem-solving, detail orientatio n and decision making skills.
2. Working knowledge and experience of computer applications; personal c! omputers, MS Office and/or business office systems.
3. Ability! to communicate effectively both orally and in writing.
4. Self-motivat ed, able to work on self-initiated assignments.
5. Commitment to quality, and a disciple of continuous improvement.
6. Associate's Degree or 1-3 yearscompara ble experience preferred. The job of a Benefits Analyst I requires discretion and independent judgment as it pertains to beneficiary determinations and applications for death benefits. There is a high degree of variability and complexity in the claims submitted to the DBPU. Each individual analyst uses their own judgment in interpreting the CFR and in applying those law to judge the completeness of a death benefits application. Beneficiary determinations are made at the Benefits Analyst I and simply confirmed down the line by a verifier.
Activates and processes death benefits claims. Determines the beneficiary of the death benefits claim consistent with the Code of Federal Regulations and established DBPU procedu! re. Resolves any information deficiencies required to process the claim through written correspondence and telephone contact. Enters beneficiary data into the appropriate computer system. Provides timely, responsive customer service to inquiries from various sources such as potential beneficiaries, legal representatives, and government agencies. Answers incoming phone calls regarding benefits applications. Works under general supervision. Other duties as assigned. Position may require an associate's degree and 0-3 years of experience in the field or a related area. Candidate must have working knowledge and experience of computer applications, personal computers, MS Office and/or business office systems. Candidate must be able to communicate effectively both orally and in writing. Candidate must interact and communicate with disbursements analysts to ensure the disbursement of funds to a beneficiary is complete and accurate.
Required Skills and Experience:
Employment Type: Full time
Career Level: Mid Career
Job ID: 50631701
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If you were eligible to this position, please deliver us your resume, with salary requirements and a resume to Serco.
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This position starts available on: Thu, 16 May 2013 11:04:27 GMT
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