Benefits Program Supervisor (City of Lynchburg) Apply Directly w/City of Lynchburg
Location: Lynchburg, Virginia
Description: Dept of Social Services - Local is at present recruited Benefits Program Supervisor (City of Lynchburg) Apply Directly w/City of Lynchburg right now, this occupation will be reside in Virginia. Further informations about this occupation opportunity please give attention to these descriptions. Seeking qualified candidate to lead work u! nit that determines eligibility for federal financial assistance programs for low-income families and individuals (Food Stamps, TANF, Medicaid). Supervises a large number (20+) individuals involved in eligibility determination. Requires Bachelor's degree (B. A.) from four-year college or university with major work in criminal justice, social work, sociology or related field; considerable experience as a Benefit Programs Specialist; experience in the use of personal computers and the ability to use various types of computer software and hardware. Related experience may be considered in lieu of the education requirement to the extent that it enables the applicant to meet the requirements necessary to perform the duties of the position. Prior experience overseeing the work of others is desirable.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties to provide direct or indirect service to the citizens may be assigned.
? Plans, coordinates! and evaluates the work of assigned staff;
? Confers ! and consults with caseworkers, peers and management regarding the overall regulations and implementation of programs supervised as well as general knowledge of other programs;
? Develops and maintains a partnership with the Commonwealth Attorney's office, court system, and law enforcement personnel and other community resources, as needed;
? Participates in employee selection process;
? Coaches and counsels with peers, staff and management as required;
? Insures compliance with policies, procedures and guidelines;
? Does follow-up investigations and prepares narrative and organized documentation for consideration by Commonwealth Attorney's office, state Hearings officer or potential prosecution and/or Intentional Program Violations (IPV).
? Participates in training in policy and procedures, professional development;
? Participates in City emergency plan including management of shelters;
? Regular attend! ance required.
ADDITIONAL JOB FUNCTIONS
? Other duties to provide direct or indirect service to the citizens may be assigned.
? When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.
Trains staff in the application of existing and new policies, procedures and interviewing guidelines, required computer skills;
? Responds to complaints and inquiries from other agencies, customers and potential customers, and the public regarding program policy and guidelines and makes referrals to other agencies; ? Conducts administrative hearings as required.
SUPERVISORY DUTIES Directly supervises Senior Benefit Programs Specialist staff, Benefit Programs Specialist staff as well as numerous temporary employees. Carries out supervisory responsibilities in accordance with the organizat! ion's policies and applicable laws. Responsibilities include interviewi! ng, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Supervises other staff in areas involving fraud investigations.
Minimum Qualifications
EDUCATION AND/OR EXPERIENCE Bachelor's degree (B. A.) from four-year college or university with major work in criminal justice, social work, sociology or related field; considerable experience as a Benefit Programs Specialist; experience in the use of personal computers and the ability to use various types of computer software and hardware; or equivalent combination of education and experience.
Preferred Qualifications
Special Requirements
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If you were eligible to this occupation, please give us your resume, with salary requirements and a resume to Dept of Social Services - Local.
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This occupation starts available on: Tue, 28 May 2013 18:04:30 GMT
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