About us
RAPID PLUMBING is a small business in ENERGY_UTILITIES in Inglewood, CA. We are professional, agile, challenging and our goal is to provide our services.
Our work environment includes:
- Modern office setting
- Food provided
We are looking for a Customer Service Representative to join our team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing accurate information about our products and services. The ideal candidate will have strong communication skills, a friendly and professional demeanor, and the ability to remain calm in difficult situations.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Troubleshoot customer issues and provide solutions.
- Provide accurate information about products and services.
- Maintain customer records in an organized manner.
- Identify customer needs and suggest appropriate products and services.
- Follow up with customers to ensure their satisfaction.
- Handle customer complaints in a professional manner.
Job Types: Full-time, Part-time
Pay: $15.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Adoption assistance
- Dental insurance
- Dependent care reimbursement
- Disability insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Parental leave
- Prescription drug insurance
- Tuition reimbursement
- Vision insurance
- Wellness program
Experience level:
- No experience needed
Physical setting:
- Office
Schedule:
- Day shift
- Evenings as needed
- Evening shift
- Every weekend
- Weekend availability
Ability to commute/relocate:
- Inglewood, CA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Cash handling: 1 year (Preferred)
- Banking: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person
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