TECHNICAL TEAM DIRECTOR - MECHANICAL ENGINEERING TEAM
Location: Alexandria, Virginia
Description: LANDON IP, INC is at the momment seeking for TECHNICAL TEAM DIRECTOR - MECHANICAL ENGINEERING TEAM right now, this career will be designated in Virginia. More details about this career opportunity kindly read the description below. Landon IP is the leading global provider of professional support services throughout the intellectual property lifecycle and has met the critical needs of the IP community since 1949. Landon IPs services include patent and trademark searching; non-patent literature searching; in-depth technical analysis; global information retrieval; and patent, legal, and technical translations. The company is headquartered in Alexandria, Virginia, near the offices of the USPTO, with offices in Southfield, Michigan; El Dorado Hills, California; São Paulo, Brazil; Tokyo, Japan; Shanghai, China, and London, U.K. More information about Landon IP can be found at www.landon-ip.com. Landon IP provides a casual and relaxed work environment focused on delighting our customers and continuously exceeding their expectations. A hands-on training program focuses on developing knowledge and skills while allowing new employees to immediately produce results. The company prides itself on communication with employees, assisting employees in development of their knowledge and skills, and helping employees identify and create opportunities for growth within the company.Job Description The Director will lead, manage, and grow the Mechanical Engineering Team within the Patent Search Group at Landon IP. The Director will be responsible for all project management, personnel management, customer relationship management, as well as provide business development support for the Mechanical Engineering Team. The Director is responsible for all facets of the search process from initial customer contact to final report delivery and followâ€up.Job Responsibilities • Serve as key manager & leader in the company• Manage customer relationships âˆ' Confirm search requests and consult with customers to scope each search project âˆ' Prepare estimates for each search project âˆ' Maintain frequent communication and proper level of updates throughout each project âˆ' Provide completed search deliverables to customers and conduct followâ€up to ensure customer satisfaction âˆ' Consultatively assess customers needs through frequent interaction and high level assessments of their workflow • Manage workflow âˆ' Assign searches to appropriate patent analysts and manage each patent analyst throughout each search project âˆ' Communicate with customer throughout each search to manage expectations âˆ' Ensure quality of each search project through systematic review of each search âˆ' Coordinate with other team Directors and other departments to properly staff projectsas needed • Lead, manage, and grow patent analyst team âˆ' Serve as personnel manager for patent analysts within the team âˆ' Responsible for ensuring growth and development of individual patent analysts including performance evaluations âˆ' Identify training needs for patent analysts and work with company trainers to provide proper training âˆ' Identify and report staffing level needs and actively participate in the hiring and candidate evaluation process• Generate new business to meet sales goals âˆ' Identify new customers and new avenues for business âˆ' Visit existing and new customers with the sales team as needed âˆ' Actively work with sales team to develop new business âˆ' Maintain a strong understanding of current customers âˆ' Carry out a business plan for aggressive sales growth âˆ' Proactively seek ways to achieve the Mechanical Engineering Team sales goals Job Requirements• Highly skilled in fast, accurate, and polished customer service.• Possesses an entrepreneurial, bigâ€picture view of responsibilities.• Significant experience and familiarity with all types of patent searches.• Excellent writing, editing and verbal communications skills, as well as strong attention to detail.• Management experience is a plus. Desire to expand/learn management skills required, as wellas a proven ability to communicate and interact well in all situations.• At least 5 years patent field experience.• Significant experience in one of the technical disciplines above.• Bachelors degree in technical area required. Graduate degree(s) a plus.• Patent Agent or Patent Attorney preferred.
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If you were eligible to this career, please deliver us your resume, with salary requirements and a resume to LANDON IP, INC.
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This career will be started on: Fri, 10 Aug 2012 15:11:09 GMT
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